About the handling of Personal Information

1. *We will clearly define the purpose of use of personal information within the scope necessary for the execution of our business, and will acquire, use, and provide personal information appropriately. We will use the acquired personal information only within the scope of the purpose of use, and will take measures to ensure that the information is not used for any other purpose.

2. 1.NAME OF BUSINESS

   Demand Link Co.
   Takahiko Imaki

3. 2.ADMINISTRATOR'S (OR ITS AGENT'S) NAME OR JOB TITLE, AFFILIATION AND CONTACT INFORMATION

   Administrator's name: Rimiko Ishii, Personal Information Protection Manager

   Department: Business Management Department, Demand Link Co.

   Contact: Phone: 03-6276-5594

4. 3.PURPOSE OF THE USE OF PERSONAL INFORMATION

   (1) When you provide us with personal information in writing, etc. (including through a website, e-mail, etc.; hereinafter referred to as "Written Documents"), we will use such personal information for the following purposes. (1) Purposes of use when obtaining personal information directly from the person in writing, etc. (including through websites, e-mail, etc.; hereinafter referred to as "written documents")

   Customer information

   • ・To provide area information to customers who submit area reports
   • ・To ship products and provide related after-sales services to customers who place orders, For customers who place orders, to provide information on products, related after-sales services, and new products and services
   • ・For customers who make inquiries, to respond to their inquiries

   Shareholder information

   • To disclose information, send distribution materials, and communicate with shareholders

   Business partner information

   • To conduct business negotiations, to communicate with customers regarding business matters, to place and receive orders, and to handle billing and payment.

   Employee information

   • For personnel and labor management, business management, health management, and security management of employees

   Personal information of applicants for employment

   • To contact applicants for employment and to manage the Company's recruitment operations

   (2) Purposes of use when personal information is obtained by methods other than direct written acquisition from the person in question

   Customer information

   • To confirm the contents of orders (call records)

   Personal information on employment applicants Information on employment applicants from employment agencies

   • For recruitment operations

   (3) Purposes of use when personal information is entrusted by business partners

   Customer information

   • For service delivery and related after-sales service and communication
5. 4.PROVISION OF PERSONAL INFORMATION TO A THIRD PARTY

   We will not provide personal information of customers to third parties except in the following cases.

   (1) When the individual concerned has given consent

   (2) When required by law

   (3) When it is necessary for the protection of human life, human health, or property, and it is difficult to obtain the consent of the person in question.

   (4) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person in question

   (5) Cases in which the provision of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining your consent is likely to impede the execution of such affairs

   (6) Cases in which the handling of personal information is outsourced in whole or in part within the scope necessary to achieve the purpose of use in order to facilitate the smooth execution of business

6. 5.OUTSOURCING OF PERSONAL INFORMATION

   In the course of our business operations, we outsource part of our business to outside parties in order to provide better services to our customers. We may entrust personal information to these subcontractors. In this case, we will select a subcontractor that is deemed to handle personal information appropriately, and will make necessary arrangements in contracts and other agreements to prevent leakage of customers' personal information through appropriate management of personal information, maintenance of confidentiality, and other measures.

7. 6.REQUEST FOR DISCLOSURE OF PERSONAL INFORMATION

   Customers may request the Company to disclose their personal information (notification of purpose of use; disclosure; correction, addition, or deletion of content; suspension of use or deletion; suspension of provision to third parties) by contacting the Company's "Personal Information Inquiry Desk. We will respond to such requests within a reasonable period of time after confirming the identity of the customer. For details of the request for disclosure, etc., please refer to the "Guide to Request Procedures for Personal Information Subject to Disclosure" posted on the Company's website.

8. 7.VOLUNTARY PROVISION OF PERSONAL INFORMATION

   Whether or not you provide us with your personal information is at your discretion. However, if you do not provide us with the required information, we may not be able to provide you with our services in an appropriate manner.

9. 8.ACQUISITION OF PERSONAL INFORMATION BY METHODS NOT EASILY RECOGNIZABLE BY THE CUSTOMER

   Cookies are used to make it more convenient for you to visit our website when you come back, and they do not infringe on your privacy or have any adverse effect on your computer.
   The Company's website uses SSL (Secure Sockets Layer) data encryption for all areas where personal information is input. In addition, we have adopted measures such as installing firewalls to protect information within the site. However, due to the nature of Internet communications, we cannot guarantee complete security. Please understand this in advance.

10. 9.CERTIFIED PERSONAL INFORMATION PROTECTION ORGANIZATION

    Authorized personal information protection organizations are organizations that have been authorized by the competent minister in accordance with Article 37 of the Personal Information Protection Law,
    The purpose of the organization is to ensure the proper handling of personal information by handling complaints regarding the handling of personal information and by providing information to the applicable business entity.
    The name of the accredited personal information protection organization to which the Company is a member and the contact information for complaint resolution are as follows

    (1) Name of authorized personal information protection organization

    Japan Institute for Promotion of Digital Economy and Community

    (2) Contact for resolution of complaints

    Japan Information Processing Development Corporation Personal Information Protection Complaint Consultation Office

    Address: Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032

    Telephone number: 03-5860-7565 or 0120-700-779

    This is not a contact for inquiries regarding our products or services.

11. 10.Measures taken for the safe management of personal information

    In order to handle personal information more strictly, we operate a personal information protection management system based on a personal information protection policy in accordance with JIS Q 15001, personal information protection rules, etc., and an understanding of the external environment. In addition, we have implemented safety control measures for the actual handling of personal information from four perspectives: organizational, human, physical, and technical.